ADT® Authorized Dealer Serving Ogden & The Entire Wasatch Front
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool modernizes the tradition of giving a neighbor a key to your home. It does away with the necessity of actual keys or keypad codes and lets you manage who can go in your Ogden home and for how long. Find out more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to tend to your plants, collect your mail, or take your dog out when you leave home. In the past, you would just give them a key to your home. There’s now a better way. Because of the innovative ADT Trusted Neighbor Feature, you’ll never have to fret over missing keys or doors left unsecure. 

All you need is an ADT home security system, a Google Nest doorbell camera, a smart door lock, and the ADT+ app that allows everything to function together. Here’s how it works: 

  1. You grant access to a trusted individual, like a family member or neighbor, via the ADT+ app.
  2. Following that, you define permissions. You can provide neighbors with timed access, permitting them to come and go during a designated timeframe, or event-based access. To illustrate, if a package is delivered, the system can release the door to allow your neighbor to take it in once it validates them.
  3. When you’ve configured access, your Google Nest Doorbell camera utilizes familiar face detection to confirm your neighbor when they proceed toward the door.
  4. Your ADT home security will disarm and deactivate the lock when the approachee is authenticated as an approved user.
  5. You get real-time updates as your neighbor enters and departs. The app also provides a complete history. 
  6. When the trusted neighbor leaves, your smart door lock secures automatically to protect your home.

You can authorize access for any individual you want, such as a dog walker, a service technician, or a partner who comes over when you’re out. This feature is also beneficial during urgent situations, specifically when you’re not around. For example, if a water sensor trips, your system can authorize event-driven access so an individual can enter and turn off the water supply. The user-friendly app makes setting permissions straightforward. 

Improve Your Ogden Home’s Convenience And Security

ADT Trusted Neighbor is a terrific example of how ADT makes your Ogden home more connected and secure while streamlining your daily life. This service isn’t only for neighbors and relatives, as you’ll appreciate the face recognition and auto-unlock functionality when you have your hands full of children or deliveries. Once you're inside, the door automatically locks behind you.

Request Your ADT Home Security System In Ogden With Advanced Tools

Benefit from like ADT Trusted Neighbor and Google Nest cameras with a modern home security system in Ogden from Secure24 Alarm Systems. An authorized ADT dealer, we’re thrilled to deliver the latest advancements from the leader in home security. Dial (801) 903-1699 today to begin. Our skilled team can answer any questions about the ADT+ app, Google Nest cameras, and how to make things work together.